FAQs

AIMediMind is an AI-powered health companion designed to provide health education, symptom guidance, and mental wellness support. It helps users understand their symptoms, provides possible causes, suggests over-the-counter remedies, and shares prevention tips. It does not replace professional medical advice, diagnosis, or treatment.
Zero-knowledge architecture means your chat history is stored only on your device in an encrypted format. AIMediMind cannot access, read, or recover your conversations-even if we wanted to. You have complete control over your data, including optional backups to your personal iCloud or Google Drive account.
We collect only essential account information (name, email) stored on HIPAA-compliant servers. Your chat conversations never touch our servers. You control your health discussions completely—they're stored locally on your device with optional encrypted cloud backup.
No. Your chat history uses zero-knowledge encryption and is stored only on your device. We have no access to your conversations, symptoms discussed, or health questions asked. Your privacy is absolute.
If you've enabled cloud backup (iCloud/Google Drive), you can restore your chat history when you reinstall. If not, your local chat history will be lost. We cannot recover it because we never had access to it.
No. Purchased minutes remain in your account indefinitely and never expire. They're consumed only during real-time voice calls.
No. All minute purchases are one-time transactions. There is no automatic renewal or recurring billing. You only pay when you choose to purchase.
Refunds are processed through Apple App Store or Google Play Store. Visit their refund request pages or contact our support team at support@aimedimind.com for assistance.
No. AIMediMind offers educational information support only. While it may suggest possible conditions based on your symptoms, it is not a diagnostic tool. For an official diagnosis, you should consult a licensed healthcare professional.
No. AIMediMind does not issue prescriptions or provide clinical treatments. It may recommend over-the-counter (OTC) medications and basic care plans for educational purposes, but you must consult a doctor for prescription medications and medical procedures.
Yes, your data is safe. AIMediMind does not collect or store any personal health information. The only user details we collect first name, last name, email, and phone number are securely stored on our HIPAA-compliant servers and are never shared with any third party without your explicit consent.
AIMediMind uses reputable medical sources and AI algorithms to provide general health guidance and wellness tips. However, the information is for educational purposes only and may not cover all possible scenarios. Always verify health information with a qualified healthcare provider.
No. AIMediMind is a support tool for health awareness and should not be used as a substitute for professional medical consultation. If you have serious or urgent health concerns, please visit a healthcare facility or contact a medical professional immediately.
AIMediMind currently supports well over 50+ languages, allowing users to interact with the AI in their preferred language through voice conversations. We are continually working to add more languages for broader accessibility.
No. AIMediMind is not designed for emergency medical situations. In case of a medical emergency, please contact local emergency services or visit the nearest hospital immediately.
Currently, AIMediMind does not directly schedule telemedicine appointments. However, we are working towards integrating telemedicine support in future updates.
Yes, AIMediMind is currently completely free to use. However, in the future, certain features may require a subscription.
AIMediMind follows strict data privacy laws and guidelines. The app is designed for informational and educational purposes only, ensuring it does not violate medical practice laws. Users must agree to our Terms of Use and Privacy Policy before using the service.
Yes. You can request deletion of your personal data by contacting us through the 'Contact Support' section in the app or website. We respect user data rights and comply with data protection regulations.
Yes. AIMediMind serves as a supplementary learning tool for students studying medicine, nursing, pharmacy, or public health. It provides quick access to general health information, symptom patterns, and wellness education which can enhance academic understanding.

Legal Disclaimer

AIMediMind is not a licensed healthcare provider. All content is for educational purposes only and does not constitute medical advice. It does not establish a one-to-one doctor-patient relationship, and users should not share any personal or medical information. Always consult a qualified healthcare professional for any health concerns.